Support
Thank you for using Banbok. If you experience any issues or have feature suggestions, feel free to reach out to us anytime via email.
Frequently Asked Questions (FAQ)
Q. What audio formats does Banbok support?
Banbok supports standard audio formats including MP3, WAV, M4A, AAC, FLAC, and AIFF, as well as MP4 video files without requiring conversion.
Q. How do I enable Secret Mode?
Open Settings with the shortcut (Cmd+,) and toggle Secret Mode ON to instantly mask confidential track names into unique keys like Track 849201.
Q. Can I transfer marker data to another computer?
Yes. Click the Export/Import icon at the bottom of the marker list to copy all marker timestamps to your clipboard, and paste them on another Mac.